WATER SHORTAGE IN THE NORTH
Wednesday, December 2nd, 2009
DENIS KELLMAN’S COLUMN- THE DEBATE
JUNE 1, 2006
For the past two weeks, I have been receiving numerous complaints from my constituents concerning the shortage of water. I have also received many calls from my informative constituents in the East of St. Lucy. These persons accepted the excuses given, but were very concerned by the attitude of some junior staff supplying them with water. These persons need to understand that they represent their company and that their attitudes can destroy honest hardworking individuals who do everything to represent the interest of their consumers.
I am told that the ghost has been found and my constituents from the east will be receiving water by June 1, 2006. This problem has created many headaches and frustration for my constituents. My constituents endured the shortage and behaved admirably. My contact on this particular matter, did his/her best to help solve the problem. One of the affected areas was a small area called Alexandria. Incidentally, this is the area where I was born, and normally in times of shortages, we would have been able to source water from the tap downhill. Due to the long outage the supply has dried up.
This particular shortage reminds me of my boyhood days when we had to depend on the church pipe as it is now known, because in those days, we had two standpipes, one by the road leading to the east where the church is now, and the next one was by the original location of the church. We have removed a lot of these standpipes, ignoring the significance of the location of these pipes.
These standpipes and public baths have served Barbados well. As a result of our shortsightedness, we have closed down these facilities without appreciating their contribution to tourism. Visitors to a developed country should not have to go to residents seeking to use their bathroom facilities.
It is even more regrettable to note, that we are building parks all over Bridgetown, without taking into account the natural needs of our taxi drivers and Vendors who are working hard to service the needs of our country. We have been beautifying Bridgetown, without making provision for the engine turners of Barbados and we have to find a solution to this problem. Some of the users of these facilities must appreciate the importance of them and ought to stop treating them as if they must be kept unsanitary at all times. It amazes me that this seems to be a national problem, because where ever you go, at every level, it seems to be occurring.
Bajans must understand that a bathroom is a place to be left sanitary, and it is not the job of the cleaner to flush or leave it clean. Just imagine leaving a bathroom as someone is entering and that room is left in a bad state! Can you imagine what is said about you, even though it might not have been you? Let us learn to be sanitary as a rule, and as some would say, what you do at home, you do outside of your home. But please never believe, that because you leave your bathroom sanitary, that others will. It comes with training.
I have heard the Market Vendor speaking about the chef that went into the bathroom and did not wash his hands. As incredible as it may sound, I believe him because it seems that training is only a text book thing for some persons. I have witnessed and spoken to persons who would leave bathroom facilities and opt for the public road or the garbage to displace their urine. I hope that the Market Vendor reported that chef to the owner, providing that the chef was not the owner.
We in Barbados, of necessity, should understand what is proper service. Sometimes I wonder if efficiency means going back to the old days when persons were dictated to. We must demonstrate that we understand what is service and efficiency. Most employers who try to maintain these standards find themselves under severe stress, because the persons who are supposed to enforce these things are more interested in the friendship than in professionalism.
Another dangerous thing is that customers must know who is in charge by being treated in a manner unbecoming of a professional. Barbadians must understand that we are a service economy and the returns that we will get are a reflection of how we treat the public. We must stop behaving as though everything is about us. Before we treat anybody badly, we must first seek to find out what level of service we expect for ourselves and then better it.
Greatness is not about doing things well, it is now about how many wrongs you can ignore. Being clean is about how many things you can leave dirty. Mannerly is about how many people you can insult. A customer is a beggar. A worker is a customer looking for the service. Good compensation is how much of the store you can get for yourself and friends. A good boss is one who pays well and gives everything he has without workers working. Independence is not having to work because our fore parents did it for us already.
Let us work the triangle, let workers get what they worked for, employers get their fair return and Government revenues without them being regressive, but efficient. Let us help Government from Ambush Taxation by having direct and indirect regressive taxes at the same time.
Peace, love, unity, humility, wisdom and understanding.


The prime minister will be one of two individuals who will be honoured. Canadian Allan Markin, a philanthropist and respected businessman in Canada’s energy sector, will also be conferred with an honorary degree from university.